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Welcome to the FAQ section of Kensington Short Stay Group, your premier destination for short-term accommodations in central London.

Here are answers to some of the common questions you might have:

1. What types of accommodations does Kensington Short Stay Group offer?

At Kensington Short Stay Group, we offer a variety of serviced accommodations including apartments, townhouses, and studios, all located in prime locations across central London. Each property is fully furnished and equipped with modern amenities to ensure a comfortable stay.

2. How do I make a reservation with Kensington Short Stay Group?

Making a reservation with us is simple! You can visit our website and use our online booking platform to check availability, view property details, and make your reservation. Alternatively, you can contact our reservations team directly for assistance with booking your stay.

3. What amenities are included in the accommodations?

Our accommodations come with a range of amenities including high-speed Wi-Fi, fully equipped kitchens, flat-screen TVs, complimentary toiletries, and regular housekeeping services. Additionally, some properties may offer additional amenities such as on-site gyms, laundry facilities, and concierge services.

4. Is there parking available at Kensington Short Stay Group properties?

While some of our properties may offer on-site parking facilities, availability can vary depending on the location. We recommend contacting our reservations team in advance to inquire about parking options and availability for your chosen property.

5. What is your cancellation policy?

Our cancellation policy varies depending on the type of reservation and the length of stay. We offer flexible cancellation options for most bookings, but specific terms and conditions may apply. We encourage guests to review the cancellation policy outlined during the booking process or contact our reservations team for more information.

6. Can I bring pets during my stay at Kensington Short Stay Group properties?

Unfortunately, with respect to other guests and property regulations, pets are generally not allowed in our accommodations. However, we do understand that pets are part of the family, so please feel free to contact us to discuss any specific requirements or exceptions.

7. Do you offer long-term stay options?

Yes, we do offer long-term stay options for guests looking to stay for extended periods. Whether you’re relocating for work, in-between homes, or simply looking for a longer stay in London, we have flexible options available to accommodate your needs. Contact our reservations team for more information and special rates for long-term stays.

If you have any further questions or require assistance, please don’t hesitate to reach out to our friendly team. We’re here to ensure that your stay with Kensington Short Stay Group is nothing short of exceptional!